Terms of service

Terms of Service

Welcome to Alcove Sleep. By placing an order on alcovesleep.com you agree to the following terms.

Orders and payment

All prices are displayed in AUD and include applicable taxes. Payment is processed securely through Shopify's PCI-compliant checkout (Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay).

Shipping

We ship worldwide, free of charge, with full tracking. See our Shipping Policy for delivery estimates by region.

90-Night Trial and returns

Every pillow comes with a 90-night risk-free trial from the delivery date. See our Refund Policy for full details on returns and refunds.

Warranty

Products are covered against manufacturing defects. Damaged or faulty items are replaced or refunded free of charge.

Contact

Alcove Sleep - contact@alcovesleep.com. We reply within 24 hours on business days.